TERMS AND CONDITIONS

On Demand Auto Detailing & pressure washing Booking Terms and Conditions When you book online or via phone with On Demand Auto Detailing & pressure washing you should read and agree to the terms and conditions of the booking prior to making an appointment. Once an appointment has been made, you are bound under the terms and conditions herein. Customers should remove all personal belongings, money and other significant items from their vehicles prior to any type On Demand Auto Detailing & pressure washing will not accept any liability for any loss or damage to any personal property, including the vehicle being serviced, any belongings contained within the vehicle or to the location of service. Assure that your vehicle is being serviced in a lawful and safe area and if you feel otherwise please communicate your concerns with the technician. All vehicles are cleaned at the customers own risk and must be able to withstand normal cleaning processes. On Demand Auto Detailing & pressure washing or its vendors do not accept liability for discharged batteries during or after the service has been completed. Please inspect your vehicle after the service is rendered to assure all interior lights, headlights, or running lights have been turned off. We cannot guarantee any firm times when accepting your booking. Our detailing times are an estimate only. Each vehicle is different and may require more or less time to fulfill the detailing type. We reserve the right to use any independent contractor to undertake your auto detailing and may need to change the detailer at short notice without penalty. Whilst every effort will be made to keep regular bookings to the same day and time each week, sometimes it may be necessary to make changes but we will communicate the changes prior to arrival. We reserve the right to take a debit or credit card details to secure the booking. Debit/Credit cards shall be processed by Square payments. We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and /or machinery or equipment failure. All vehicles are cleaned at the customers own risk All orders placed require address, package, and vehicle condition verification. Service requests are not guaranteed at time of booking and may be cancelled at anytime at the sole discretion of On Demand Auto Detailing & pressure washing. On Demand Auto Detailing & pressure washing reserves the right to refuse service to anyone. On Demand Auto Detailing & pressure washing, reserves the right to refuse or deny customer demands above and beyond the booked detailing. On Demand Auto Detailing & pressure washing, will not tolerate any verbal or physical abuse towards any of its staff under any circumstances and will take the relevant actions should any such behaviors be encountered Pricing Terms & Conditions We have a minimum call-out charge that varies by location. On Demand Auto Detailing & pressure washing reserve the right to charge an hourly rate of $60 (or proportion thereof) for any work that is not within the boundaries of the booking A minimum 20% surcharge will be applied to all jobs that involve excessive pet hair, urine, vomit, blood, feces, or other hazardous materials. Our prices are based on detailing type, location, type of car and condition of the vehicle and will be advertised as a FROM price. On Demand Auto Detailing & pressure washing reserves the right to charge each vehicle according to its condition, the type of vehicle and the customer location. On Demand Auto Detailing & pressure washing reserves the right to amend any price during the detailing should it differ from the original estimate Communications On Demand Auto Detailing & pressure washing will send you SMS text messages to confirm your service request, provide information about the detailer matched to your job, and to conduct a customer satisfaction survey after the job is completed. Depending on your mobile phone service, you may incur costs from these SMS text messages from your mobile phone service provider. On Demand Auto Detailing & pressure washing is not responsible for any of these potential costs. On Demand Auto Detailing & pressure washing may provide your order request to any detailer within our network or out of our network to fulfill your request in a timely manner. When your service request is matched to a provider, your name, phone number, service address and vehicle information will be shared with that service provider. On Demand Auto Detailing & pressure washing may call you directly to schedule your service or conduct a customer satisfaction survey. In the event of a canceled request, we may call you to inquire about your reasons for canceling. All inbound and outbound customer service calls may be recorded for quality assurance. Our Service Terms & Conditions We may ask you where you heard about On Demand Auto Detailing & pressure washing in order to gauge our marketing strategies We may conduct customer sat